Tourplan University

This is the platform through which Tourplan NX users learn how to set up and use Tourplan. You can choose from a broad syllabus of topics, courses and sessions graded into entry, advanced, and administrator levels. In addition we offer onboarding packages and ad-hoc customised sessions.

About Tourplan University

Who is Tourplan University for?

From newbies through to seniors, Tourplan University offers everyone the opportunity to expand their knowledge of Tourplan.

New to Tourplan

If you are new to Tourplan, a comprehensive onboarding stream can be tailored to your needs in consultation with your start-up trainer.

For Existing Tourplan Users

Refresher courses, upskilling, new feature implementation and transitioning between versions are common drivers for people coming to Tourplan University. We welcome you to browse our courses.

Onboarding for new users

Onboarding

Onboarding our term for starting a new client relationship, setting things up and training your staff how to use the system through to the point where you are live on Tourplan. It is a structured process tuned by our senior trainers to meet the specific needs of your business and your team.


Start to understand what Tourplan can do for you

  • You research our main website www.tourplan.com
  • We welcome your further enquiry and are happy to answer any questions and demonstrate Tourplan
Make an Enquiry

  • You recognise what Tourplan can do to grow your business, make you more efficient and transform chaos into calm
  • You subscribe to Tourplan by signing up with your local Tourplan office
  • From our side, we’ve already started to understand your business in preparation for your personalised Tourplan implementation

An introduction to Tourplan

  • A discussion of how Tourplan integrates your business
  • We decide on some base system parameters to optimise Tourplan to best suit your style of operations and accounting requirements
  • We agree a “Live on Tourplan” date

Introduction to Training

  • Our Trainer(s), your system administrator and key staff meet online. Someone in your team will enter your first Tourplan booking
  • We plan the training schedule and introduce myTourplan

Phase 1

  • A series of two hour Tourplan University (TPU) courses based around setup, product, content loading and administration
  • Product data loading begins
Browse TPU Courses

Phase 2

  • Further TPU courses enabling full operational activities
  • Booking loading begins – forward and current bookings

Phase 3

  • Accounts training and financial setup and reporting
  • Advanced operational courses and optional features
  • Process your first accounting month end

Phase 4

  • Tidy up loose ends
  • Complete messaging definitions
  • Further optional training modules

  • Live Cutover

Ongoing Support

  • Ongoing Support process
  • Ongoing Training processes

Account Management

  • Monitoring progress and ensuring Tourplan is working fantastically for you
  • New features and version updates are part of the ongoing Tourplan experience

Course Delivery Options

TRAINING COURSE DELIVERY OPTIONS

Courses are delivered in any of three ways:

Personalised Online Training

Personalised Online Training is the new standard in delivering real-time Tourplan training through courses structured into two hour sessions that can be scheduled at a time to suit you. Course sessions are tailored to your style of business and level of knowledge. Class sizes can range from 1 to 4 people. Costs range from US$50-100 per session.

On Demand

This option provides you with well-structured PDF documentation containing complete course content curated from across a range of our instructional material. You learn in your own environment, at your own pace, and without guidance. Well suited to self-motivated learners who already have a solid background in Tourplan. Costs range from US$10-US$30 per course.

On Site

Onsite training is extremely limited during Covid-19 restrictions. At other times onsite training at your premises is offered for between 2 and 5 days, in a range of formats to suit your needs. Generally best suited to larger businesses with classroom style facilities. Costs are around $US 1,500 per day plus travel and accommodation.

More about course delivery

Delivery Options

Please ensure you read and understand the two main delivery options as described below.

Personalised Online Training

  • Personalised Online Training is the new standard in delivering Tourplan training.
  • Courses are structured into two hour sessions that can be scheduled at a time to suit you.
  • You will need a webcam, reasonable internet, and access to a Tourplan system.
  • Each session is tailored to your style of business and level of knowledge.
  • Class sizes can range from 1 to 4 people.
  • Many sessions will include some homework or practise, and full course notes are provided for you to both browse in advance and reference post-training.
  • Costs range from US$50-100 per session.

On Demand

  • On Demand provides you with well-structured PDF documentation containing complete course content.
  • You learn in your own environment, at your own pace, and without guidance.
  • On Demand courses are well suited to self-motivated learners who already have a solid background in Tourplan.
  • On Demand courses and Personalised Online Training can be complementary paths.
  • Costs range from US$10-US$30 per course.

Booking and Payment Process

Booking and Payment process

Booking and Paying for courses

  • Courses can be booked online in either delivery mode.
  • If you purchase On Demand training, you will have access to a download link containing the course notes as soon as the transaction is approved. – Payments for On Demand training are collected immediately through the shopping cart.
  • If you select Personalised Online Training for a course, you will receive course notes from your trainer and there is no need to purchase On Demand training notes for the same course.
  • Payments for Personalised Online Training can be purchased using one of the following selections.
  • Credit Card – Credit Card payment is authorised through the shopping cart, payment is held and the transaction is finalised when the training is confirmed with you by your trainer.
  • Invoice – Allows you to request training and pay later.
  • Voucher – Vouchers can be used as payment for Personal Online Training and are issued by your local support office.
  • Contact Request – Provides training request correspondence to your local office to discuss your payment options.
  • On receiving your training request one of the training team will be in touch about dates and times for training within a day or two of you making a booking.